Integrating closed captioning in Zoom Meetings

As a meeting host, you can add closed captions to Zoom meetings by providing Shabad OS Presenter with the caption URL.

Enabling closed captioning in the Zoom web portal#

Closed captions can be provided by the host of a Zoom meeting. Before beginning the Zoom meeting, the host should enable closed captions from the online Zoom web portal.

See the official Zoom article about closed captioning >

  1. Open the Zoom web portal Settings.
  2. In the Meeting tab, enable Closed captioning.

Starting closed captioning in a Zoom meeting#

  1. In a Zoom meeting that you are hosting, move your mouse in the Zoom window to display the in-meeting controls at the bottom.
  2. Click Closed Caption from the in-meeting controls. You may have to use the More menu (...) to find it.
  3. Under "Use a 3rd party CC service", click the Copy the API token button.

Sharing the Zoom API token with Shabad OS#

  1. In the Shabad OS controller, click the cog/gear to open the Settings window.
  2. Select Closed Captioning in the left pane.
  3. Where it says Zoom API Token, paste the URL from Zoom.
  4. Click anywhere outside the Zoom API Token text input to save changes. You will see a checkmark as an indication that the input was saved.

Teaching participants to use closed captioning#

Viewing Closed Captions

  1. After joining a meeting, you will see a notification in the meeting controls above Closed Caption.
  2. Click Closed Caption to start viewing closed captioning.
note

The subtitles can be moved by clicking and dragging them in the meeting window. The caption size can also be adjusted in Video Settings > Accessibility.

Opening the Full Transcript

From the Closed Caption menu, click "View Full Transcript".

Troubleshooting#

If you cannot find Closed Caption in the in-meeting controls, make sure you checked the More (...) menu.

Read more about in-meeting controls >

Last updated on by Bhajneet S.K